Somalia’s Immigration Transformation: A New Era in Governance

In a landmark meeting, Mustafa Duhulow, the Head of Somalia’s Immigration and Citizenship Agency (ICA), engaged with a delegation from Sweden. The objective? To explore opportunities for collaboration that can further enrich both nations. This gathering was not just a mere formality; it highlighted the growing trend of international dialogue in an era defined by unprecedented migration challenges.

During this exchange, the ICA shared a comprehensive mid-year performance report, unveiling a series of transformative reforms and significant milestones. The data suggests a remarkable shift in how Somalia approaches migration, border control, and public services. Reflecting on the agency’s progress, Duhulow remarked, “This work represents the beginning of a long-term transformation.” His words echo the ambitions of many Somali citizens yearning for a brighter future.

But what does this transformation entail? The report provides a detailed roadmap of achievements across various facets including institutional reform, human resource development, passport modernization, digital integration, and enhanced border security. Each point, a thread weaving together a more cohesive and functional system.

“We are building an institution that protects the dignity of Somali citizens,” Duhulow continued, emphasizing the importance of strengthening the rule of law. However, one may wonder: in what ways can an institution truly uphold dignity in the midst of ongoing challenges? Perhaps it is the small victories, such as the modernization of passports, that serve as a beacon of progress—reminders that every journey, no matter how daunting, begins with a first step.

Among the noteworthy innovations is the establishment of a Performance and Accountability Office. This initiative aims to monitor progress and ensure transparency. It’s essential, isn’t it? In an era where accountability often feels like an elusive goal, this effort signals a commitment to integrity in service delivery.

In a bid to enhance employee welfare, ICA is taking significant strides to formalize the registration of its employees with the Civil Service Commission. This initiative will provide recognition and compensation to at least 156 long-serving volunteer staff. How often do we overlook the tireless efforts of those who serve without recognition? Simple acknowledgments can go a long way in boosting morale and fostering a sense of belonging.

Interestingly, the ICA has also introduced new internal committees aimed at managing promotions, handling disciplinary actions, and proposing staff incentives. These developments signal a shift toward a more structured environment, enhancing not just efficiency but also employee satisfaction.

But international cooperation does not stop at employee relations. In collaboration with Interpol, ICA has bolstered its efforts on border control and law enforcement. Among the critical advancements are the adoption of pre-screening tools like the Advanced Passenger Information System (APIS) and the Passenger Name Record (PNR) system. Duhulow noted that these technological enhancements are vital for boosting border security, a sentiment that resonates in a world where the speed of information can mean the difference between safety and vulnerability.

On the infrastructure front, Somalia has opened a third passport center in Daynile District and is currently constructing a central facility in Boondheere. Such developments pave the way for improved accessibility and service delivery. For someone living in a remote area, the availability of a nearby passport center can dramatically change one’s opportunities. What doors might this open for families hoping to travel abroad, or for students seeking education opportunities?

Digital transformation is another facet of the ICA’s ambitious agenda. The rollout of the e-TAS electronic visa system stands out as a key achievement, resulting in a remarkable 27.4% increase in government revenue. This system not only streamlines the process for applicants but also exemplifies the benefits of integrating technology into traditional systems. In an era where convenience is paramount, how can we expect institutions to evolve without embracing digital tools?

Moreover, to facilitate equitable service delivery, the ICA has established new offices in Dhusamareeb (Galmudug) and SSC-Khatumo. These offices provide full immigration and citizenship services to historically marginalized populations, significantly impacting local access to essential services. Imagine the relief for residents and neighboring communities who no longer have to travel long distances for these crucial services. What might this mean for community cohesion?

In sum, the reforms initiated by Somalia’s Immigration and Citizenship Agency signify not just institutional evolution but also a commitment to serving its citizens with integrity and dignity. As Somalia steps into this new chapter, one question lingers: can these changes sustain the momentum needed to address future challenges in migration and public service delivery?

Edited By Ali Musa
Axadle Times International – Monitoring.