In Nigeria’s bustling informal economy, the mobile phone transcends its role as a mere device. For many women working in vibrant markets, navigating crowded streets on bolt bikes, or selling homemade meals, this pocket-sized gadget serves as a marketplace, a point of sale, and even a secure savings option. It often determines their profits and losses, making it a vital tool in their daily economic lives.
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A four-part documentary series, crafted with the support of the Centre for Communication and Social Impact, delves into how digital public infrastructure is slowly reshaping the financial experiences of these women. It invites us to witness a profound transition: from cash to code, from lengthy queues at banks to the swift execution of simple USSD commands, and from dependence to a newfound sense of decision-making empowerment.
Yet, this series is not merely a celebration of increased access; it serves as a critical lens, scrutinizing the complexities of these advancements. What happens when the very systems designed to facilitate life end up sowing seeds of anxiety and uncertainty? In dynamic markets like Eki-Oba and Agege, lively festivals such as Ojude Oba, and the snug corners of digital stalls in Ijebu Ode, we witness the dualities of digital infrastructure: where it flourishes, where it falters, and those who remain overlooked in the shuffle.
The stories presented in the series are not abstract; they are grounded in real-life experiences, crafted through field visits, interviews, and candid interactions with women who are often marginalized in policy discussions yet play indispensable roles in the economy. These narratives reveal the challenges women face as they contend with failed money transfers, locked-up digital wallets, and the unsettling rise of online fraud—often without even the faintest safety net to catch them when they fall. In addition, voices from fintech operators, cybersecurity advocates, and policy analysts provide insights that deepen our understanding of the systemic landscape.
Throughout each episode are moments filled with resilience and resourcefulness. Take, for instance, a pepper seller who cleverly alternates SIM cards to bypass network failures—a testament to the creativity born out of necessity. Alternatively, consider a tailor who regards digital public infrastructure as the very lifeblood of her cash flow. Then there’s a cooperative that battles against exclusion from digital credit scoring, standing firm in the face of adversity. And how can we forget the woman who, after losing her hard-earned savings to a deceptive alert, brushes herself off and returns to trading the very next day? Each story emphasizes that the struggle is not just about technology; it’s about spirit and determination.
These narratives extend beyond smartphones and apps; they delve into the realms of policy, infrastructure, and trust. They compel us to reconsider the assumption that access is the panacea. Are the systems that have been put in place not only accessible but also reliable, secure, and genuinely designed with the end-user in mind? This inquiry resonates deeply, pushing us to consider the broader implications of nearly ubiquitous technology.
The documentary series, in its compelling examination of these questions, allows us to engage with the trials and triumphs faced by women in Nigeria. It provides a platform for their voices to be heard, advocating for policies that address their real needs and fostering a community where technology serves as a bridge rather than a barrier. It invites viewers to connect emotionally with each story, resonating with their struggles and celebrating their victories.
In a world where technology often moves faster than policy can catch up, it is crucial to remember the human stories that underscore digital transformation. How will we ensure that future innovations serve everyone equally? What steps can we take to create a more equitable technological landscape? These questions remain at the forefront of discussions, urging us to reflect on our collective responsibilities.
Watch the full series here;
Whether you’re a policymaker, a business leader, or simply someone interested in social equity, this series offers invaluable lessons. It paints a vivid picture of an evolving landscape, illustrating both the bright spots of progress and the shadows of challenges still to be addressed. In the end, it is a reminder that while access is essential, the true measure of success lies in building systems that empower and uplift the very people they are designed to serve.
Edited By Ali Musa
Axadle Times International – Monitoring
