No greater laxity, cops AWOL or bribes, Northeast residents assured

Wednesday, January 25, 2023

By STEPHEN ASTARIKO

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Otieno says the authorities will pace up and streamline the issuance of ID playing cards.

SERVICE DELIVERY: North Eastern Regional Commissioner John Otieno when he chaired the Regional Executives Service Delivery Committee in Garissa on Tuesday January 24. Image: STEPHEN ASTARIKO

North East Regional Commissioner John Otieno has assured residents of the region of ​​environment friendly and well timed authorities offerings.

Residents of the North Eastern have for years complained of encountering frustration and, within the worst instances, being pressured to pay bribes to be served.

At the pinnacle of the listing is the issuance of ID playing cards, for which residents endure rigorous vetting, too rigorous and time-consuming, they are saying.

Since the region is near to Somalia and militants are close by, it is able to be uncomfortable to manage.

The scenario is so horrific that nearby leaders have repeatedly expressed their concern about the problem. Even President Ruto, whilst campaigning within the area, promised to definitively tackle the difficulty.

In his keynote tackle when he chaired the regional chiefs service supply committee in Garissa on Tuesday, the brand new regional commissioner stated the brand new administration would make authorities offerings effortlessly accessible on time.

SERVICE DELIVERY: North Eastern Regional Commissioner John Otieno when he chaired the Regional Executives Service Delivery Committee in Garissa on Tuesday January 24. Image: STEPHEN ASTARIKO

Otieno stated the ID card examination shouldn’t be used to disclaim the vital files.

“The members of the inspection committee should therefore be people of integrity and not those who take advantage of poor Kenyans,” he stated.

The regional commissioner stated the committee shall be streamlined if obligatory “to ensure efficiency in the process of vetting and issuing ID cards”.

“We (public servants) have no other business than to deliver services to the people. The services should not only be efficient but timely,” Otieno stated.

“When citizens feel that they are not getting services from the government, they will definitely be dissatisfied. This therefore calls for loyalty and patriotism from public service which is tasked to serve the people,” he added.

Otieno known as on the regional managers to intently monitor their personnel on the county tiers to confirm that self-discipline and workplace hours are noticed within the places of work.

“There are fixed government working hours which should be observed and followed by all officials. Staying in the office early or late will not be tolerated,” he stated.

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